1. Introduction
Welcome to LUSTIMG (lustimg.com), a product of LUSTIMG ("we", "our", "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy will inform you as to how we look after your personal information when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
2. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:
We collect this data through direct interactions and automated technologies or interactions.
3. Consent
We do not collect, use, or disclose your personal data without your consent. When you create an account with us, you are asked to agree to our Terms of Service and Privacy Policy. By agreeing to these terms, you are providing your consent for us to collect, use, and disclose your personal data in accordance with this Privacy Policy. We also collect technical data for performance optimisation and security purposes. By agreeing to these terms, you are providing your consent for us to collect this data.
4. Sharing of Personal Data
We do not share your personal data with third parties outside of our organisation unless one of the following circumstances applies:
5. Third-Party Services
To operate LUSTIMG, we share limited data with the following trusted service providers:
| Service | Purpose | Data Shared |
|---|---|---|
| NowPayments | Cryptocurrency payment processing | Transaction amount, payment status |
| AWS SES | Transactional email delivery | Email address, email content |
| OpenAI | Prompt content moderation (before generation) | Prompt text |
| Mixpanel | Product analytics | Anonymised usage events, device type, plan |
| Microsoft Clarity | UX heatmaps and session recordings | Anonymised interaction and session data |
| Microsoft Azure | Cloud hosting and infrastructure | All platform data (processed in Azure data centres) |
Each provider is subject to their own privacy policy and data protection obligations. We do not sell your personal data to third parties and we do not use it for advertising.
6. Data Security
We are committed to ensuring the security of your personal data and have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the data we collect. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. Despite these measures, the Internet is not a fully secure environment and we cannot guarantee that your personal data will not be intercepted or disrupted illegally.
7. Data Breach
In the event that your personal data is compromised as a result of a data breach, we will notify you in compliance with applicable law.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
9. Your Legal Rights
You have certain rights related to your personal data. These include the right to request access to, correction of, or erasure of your personal data. You also have the right to object to the processing of your personal data. To exercise these rights, contact us at support@lustimg.com.
10. Use of Personal Data for Marketing Purposes
We may use your email address to send you marketing communications about our products, services, and promotions. This does not include any marketing content from third parties — we are committed to your privacy and will not share your email address with external entities for their marketing purposes.
You have the right to withdraw your consent for marketing communications at any time. Every marketing email we send includes an unsubscribe link. If you opt out, we will stop sending marketing materials but may still contact you about your account, transactions, and necessary service-related matters.
11. Changes to the Privacy Policy
This version was last updated on June 29, 2026. It may change and if it does, these changes will be posted on this page and, where appropriate, notified to you by email. Please keep us informed if your personal data changes during your relationship with us. It is important that the personal data we hold about you is accurate and current.
12. Complaints
You have the right to make a complaint at any time to the Office of the Commissioner for Personal Data Protection (OCPDP) in Cyprus (dataprotection.gov.cy), the supervisory authority for data protection in the Republic of Cyprus. We would, however, appreciate the chance to deal with your concerns before you approach the OCPDP, so please contact us directly in the first instance via email support@lustimg.com.
13. External Links and Social Media Platforms
Our website contains links to our profiles on social media platforms and possibly other websites we think might be of interest to our users. Please note that we do not control these external websites, including the social media platforms, and we are not responsible for their privacy practices. We encourage you to familiarise yourself with the privacy policies of these external sites and platforms to understand how they handle your data.
14. Cookies
Cookies are small text files placed on your computer by our site to remember your preferences. They help us analyse how our site is used and customise our website for our users.
Our website uses first-party cookies for session management and user preferences, as well as analytics tools (Mixpanel and Microsoft Clarity) that use cookies and similar tracking technologies to help us understand how users interact with the platform.
While most web browsers automatically accept cookies, you can usually modify your browser settings to decline cookies if you prefer. Please note that declining cookies may limit your ability to fully experience our website.
15. Children’s Privacy
Our services are not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us at support@lustimg.com immediately.
Last updated: June 29, 2026